Privacy Policy.

1. Who we are

Bersinar is a growth and marketing partner based in Jakarta, Indonesia. Our website is bersinar.id.

For privacy-related enquiries, you can contact us at hello@bersinar.id.

2. Information we collect

We may collect personal information that you choose to provide when you contact us or submit a form through the website. This may include:

• your name;
• email address;
• business or company name;
• website address;
• business type;
• the contents of your enquiry or message; and
• any other information you choose to provide.

We may also collect limited technical information when you use the website, such as device type, browser type, pages visited, referral source and general usage data. This information may be collected through analytics or similar website technologies.

3. How we use your information

We may use information collected through the website to:

• respond to enquiries and requests;
• communicate about potential or existing business relationships;
• understand the services or support you may be looking for;
• operate, maintain and improve the website;
• understand website usage and performance;
• protect the website from misuse or security threats; and
• meet applicable legal or regulatory obligations.

We do not sell personal information submitted through our website.

4. Basis for processing personal information

Where applicable, we process personal information on an appropriate lawful basis. This may include your consent, taking steps at your request before entering into a business relationship, fulfilling contractual or legal obligations, or pursuing legitimate business interests where those interests do not override your rights.

5. Cookies and analytics

The website may use cookies or similar technologies to support normal website operation and, where implemented, understand how visitors use the site.

If analytics tools such as Google Analytics are used, they may collect information such as pages viewed, approximate location, device information, traffic source and interaction data. Where required, cookie or tracking consent mechanisms should be provided through the website.

6. When information may be shared

We may use third-party service providers to support the operation of the website and our business. These may include website hosting, analytics, email, form processing, security or other technology providers.

Information may be shared with these providers only where reasonably necessary for them to provide the relevant service, subject to their own terms and privacy obligations.

We may also disclose information where required by law, regulation, court order or another lawful authority.

7. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, meeting legal obligations and resolving disputes.

Retention periods may vary depending on the type of information and the nature of the relationship.

8. Your rights

Depending on the law applicable to you, you may have rights relating to your personal information, including the right to request access, correction, deletion, withdrawal of consent, restriction of certain processing, or information about how your data is processed.

Requests can be sent to hello@bersinar.id. We may need to verify your identity before acting on certain requests.

9. International visitors

Bersinar's website can be accessed from outside Indonesia. If you contact us from another country, your information may be processed or stored in Indonesia or through service providers located in other jurisdictions.

Where applicable law requires additional protections for international transfers or specific privacy rights, we will take reasonable steps to comply with those requirements.

10. Data security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No website, online transmission or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.

11. Third-party websites

Our website may contain links to websites or services operated by third parties. Bersinar is not responsible for the privacy practices or content of those external websites. You should review their privacy policies separately.

12. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technology or legal obligations change. The latest version will be published on this page and the “Last updated” date will be revised accordingly.